First-Line Supervisors of Gambling Services Workers in Battle Creek, Michigan
Directly supervise and coordinate activities of workers in assigned gambling areas. May circulate among tables, observe operations, and ensure that stations and games are covered for each shift. May verify and pay off jackpots. May reset slot machines after payoffs and make repairs or adjustments to slot machines or recommend removal of slot machines for repair. May plan and organize activities and services for guests in hotels/casinos.
Career Projections for Battle Creek, Michigan
First-Line Supervisors of Gambling Services Workers on average make:
$62,400 ($30.00/hour).
The number of positions in Battle Creek, Michigan are:
7
and by 2029 that number is projected to:
stay the same.
We predict that due to job growth or retirements there will be approximately:
1 every year.
The typical education needed to enter this job is:
a high school diploma/GED.
The typical training needed after hire is:
no additional training other than onboarding.
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Other Job Titles
Blackjack Pit Boss, Blackjack Supervisor, Cardroom Manager, Cardroom Supervisor, Casino Floor Runner, Casino Floor Supervisor, Casino Floorperson, Casino Manager, Casino Shift Manager (CSM), Casino Slot Supervisor
Technology/Skills
Microsoft Excel, Microsoft Office software, Microsoft Outlook
Tools Used
10-key calculators, Board testers, Copy machines, Desktop computers, Digital multimeters, Digital oscilloscopes, Electronic cash registers, Laptop computers, Laser facsimile machines, Mobile radios
Tasks
- Monitor game operations to ensure that house rules are followed, that tribal, state, and federal regulations are adhered to, and that employees provide prompt and courteous service.
- Respond to and resolve patrons' complaints.
- Observe gamblers' behavior for signs of cheating, such as marking, switching, or counting cards, and notify security staff of suspected cheating.
- Perform minor repairs or make adjustments to slot machines, resolving problems such as machine tilts and coin jams.
- Monitor payment of hand-delivered jackpots to ensure promptness.
Personality
Integrity, Self-Control, Stress Tolerance, Dependability, Attention to Detail, Cooperation, Concern for Others, Initiative, Leadership, Social Orientation
Certifications, Licenses, or Training
Certifications (CareerOneStop) Certifications (MyNextMove) Licenses Training
More Details About this Occupation
Helpful Resources
CareerOneStop
CareerOneStop is sponsored by the U.S. Department of Labor, Employment, and Training Administration. It’s a one-stop shop for career exploration, training, and jobs. There is also a Skills Matcher available.
PathFinder
An online career planning tool to help Michigan residents get high-quality, in-demand degrees, and credentials.
MyFuture
Helps young adults plan their next steps in life by bringing together the most recently available information about colleges, careers, and military service opportunities.
Creative Ladder
Creative Ladder is a 501(c)(3) nonprofit that works to make creative careers more accessible and inclusive.