First-Line Supervisors of Office and Administrative Support Workers in Battle Creek, Michigan
Directly supervise and coordinate the activities of clerical and administrative support workers.
Career Projections for Battle Creek, Michigan
First-Line Supervisors of Office and Administrative Support Workers on average make:
$60,320 ($29.00/hour).
The number of positions in Battle Creek, Michigan are:
385
and by 2028 that number is projected to:
decrease to 369.
We predict that due to job growth or retirements there will be approximately:
33 every year.
The typical education needed to enter this job is:
a high school diploma/GED.
The typical training needed after hire is:
no additional training other than onboarding.
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Other Job Titles
Accounting Administrator, Accounting Clerks Supervisor, Accounting Director, Accounting Manager, Accounting Supervisor, Accounts Payable Manager, Accounts Payable Supervisor, Accounts Receivable Manager, Accounts Receivable Supervisor, Adjustment Supervisor
Technology/Skills
Microsoft Excel, Microsoft Office software, Microsoft Outlook, Microsoft PowerPoint
Tools Used
10-key calculators, Computer data input scanners, Computer laser printers, Desktop computers, Laptop computers, Laser facsimile machines, Liquid crystal display LCD projectors, Multi-line telephone systems, Personal computers, Photocopiers
Tasks
- Resolve customer complaints or answer customers' questions regarding policies and procedures.
- Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
- Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.
- Implement corporate or departmental policies, procedures, and service standards in conjunction with management.
- Discuss job performance problems with employees to identify causes and issues and to work on resolving problems.
Personality
Integrity, Dependability, Leadership, Self-Control, Attention to Detail, Stress Tolerance, Concern for Others, Achievement/Effort, Cooperation, Adaptability/Flexibility
Certifications, Licenses, or Training
Certifications (CareerOneStop) Certifications (MyNextMove) Licenses Training
More Details About this Occupation
Helpful Resources
CareerOneStop
CareerOneStop is sponsored by the U.S. Department of Labor, Employment, and Training Administration. It’s a one-stop shop for career exploration, training, and jobs. There is also a Skills Matcher available.
PathFinder
An online career planning tool to help Michigan residents get high-quality, in-demand degrees, and credentials.
MyFuture
Helps young adults plan their next steps in life by bringing together the most recently available information about colleges, careers, and military service opportunities.
Creative Ladder
Creative Ladder is a 501(c)(3) nonprofit that works to make creative careers more accessible and inclusive.