Bill and Account Collectors in Battle Creek, Michigan
Locate and notify customers of delinquent accounts by mail, telephone, or personal visit to solicit payment. Duties include receiving payment and posting amount to customer's account, preparing statements to credit department if customer fails to respond, initiating repossession proceedings or service disconnection, and keeping records of collection and status of accounts.
Career Projections for Battle Creek, Michigan
Bill and Account Collectors on average make:
$47,840 ($23.00/hour).
The number of positions in Battle Creek, Michigan are:
41
and by 2029 that number is projected to:
decrease to 39.
We predict that due to job growth or retirements there will be approximately:
4 every year.
The typical education needed to enter this job is:
a high school diploma/GED.
The typical training needed after hire is:
long-term on-the-job training.
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Other Job Titles
Account Receivable Associate, Account Representative, Account Service Representative, Accounts Collector, Accounts Receivable Specialist (AR Specialist), Bad Credit Collector, Bill Collector, Billing Representative, Car Repossessor, Chaser
Technology/Skills
Microsoft Excel, Microsoft Office software, Microsoft Outlook
Tools Used
Amplified telephones, Autodialers, Laptop computers, Personal digital assistants PDA, Predictive dialers, Scanners
Tasks
- Receive payments and post amounts paid to customer accounts.
- Locate and monitor overdue accounts, using computers and a variety of automated systems.
- Record information about financial status of customers and status of collection efforts.
- Locate and notify customers of delinquent accounts by mail, telephone, or personal visits to solicit payment.
- Confer with customers by telephone or in person to determine reasons for overdue payments and to review the terms of sales, service, or credit contracts.
Personality
Integrity, Attention to Detail, Dependability, Independence, Cooperation, Analytical Thinking, Initiative, Self-Control, Persistence, Stress Tolerance
Certifications, Licenses, or Training
Certifications (CareerOneStop) Certifications (MyNextMove) Licenses Training
More Details About this Occupation
Helpful Resources
CareerOneStop
CareerOneStop is sponsored by the U.S. Department of Labor, Employment, and Training Administration. It’s a one-stop shop for career exploration, training, and jobs. There is also a Skills Matcher available.
PathFinder
An online career planning tool to help Michigan residents get high-quality, in-demand degrees, and credentials.
MyFuture
Helps young adults plan their next steps in life by bringing together the most recently available information about colleges, careers, and military service opportunities.
Creative Ladder
Creative Ladder is a 501(c)(3) nonprofit that works to make creative careers more accessible and inclusive.