Hotel, Motel, and Resort Desk Clerks in Battle Creek, Michigan
Accommodate hotel, motel, and resort patrons by registering and assigning rooms to guests, issuing room keys or cards, transmitting and receiving messages, keeping records of occupied rooms and guests' accounts, making and confirming reservations, and presenting statements to and collecting payments from departing guests.
Career Projections for Battle Creek, Michigan
Hotel, Motel, and Resort Desk Clerks on average make:
$29,120 ($14.00/hour).
The number of positions in Battle Creek, Michigan are:
51
and by 2028 that number is projected to:
increase to 53.
We predict that due to job growth or retirements there will be approximately:
8 every year.
The typical education needed to enter this job is:
a high school diploma/GED.
The typical training needed after hire is:
short-term on-the-job training.
Search for This Job in Battle Creek, Michigan
Pure Michigan Talent Connect LinkedIn National Labor Exchange Indeed Glassdoor
I Need Help
Get help with my resume, application, and skills to get into this career.
Other Job Titles
Desk Clerk, Floor Clerk, Front Desk Agent, Front Desk Associate, Front Desk Attendant, Front Desk Auditor, Front Desk Clerk, Front Desk Concierge, Front Desk Coordinator, Front Desk Receptionist
Tools Used
Automated call distributors ACD, Automated telephone answering systems, Centrex phone consoles, On hold players, Personal computers, Private automatic branch exchange PABX systems, Steam cleaning equipment, Telephone call identification systems, Vacuum cleaners, Voice mail systems
Tasks
- Greet, register, and assign rooms to guests of hotels or motels.
- Verify customers' credit, and establish how the customer will pay for the accommodation.
- Keep records of room availability and guests' accounts, manually or using computers.
- Compute bills, collect payments, and make change for guests.
- Issue room keys and escort instructions to bellhops.
Personality
Dependability, Concern for Others, Attention to Detail, Self-Control, Integrity, Stress Tolerance, Cooperation, Adaptability/Flexibility, Independence, Achievement/Effort
Certifications, Licenses, or Training
Certifications (CareerOneStop) Certifications (MyNextMove) Licenses Training
More Details About this Occupation
Helpful Resources
CareerOneStop
CareerOneStop is sponsored by the U.S. Department of Labor, Employment, and Training Administration. It’s a one-stop shop for career exploration, training, and jobs. There is also a Skills Matcher available.
PathFinder
An online career planning tool to help Michigan residents get high-quality, in-demand degrees, and credentials.
MyFuture
Helps young adults plan their next steps in life by bringing together the most recently available information about colleges, careers, and military service opportunities.
Creative Ladder
Creative Ladder is a 501(c)(3) nonprofit that works to make creative careers more accessible and inclusive.