Order Clerks in Battle Creek, Michigan
Receive and process incoming orders for materials, merchandise, classified ads, or services such as repairs, installations, or rental of facilities. Generally receives orders via mail, phone, fax, or other electronic means. Duties include informing customers of receipt, prices, shipping dates, and delays; preparing contracts; and handling complaints.
Career Projections for Battle Creek, Michigan
Order Clerks on average make:
$47,840 ($23.00/hour).
The number of positions in Battle Creek, Michigan are:
35
and by 2029 that number is projected to:
decrease to 32.
We predict that due to job growth or retirements there will be approximately:
3 every year.
The typical education needed to enter this job is:
a certificate or other credential.
The typical training needed after hire is:
short-term on-the-job training.
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Other Job Titles
Ad Taker (Advertising Taker), Advertising Clerk (Ad Clerk), Advertising Space Clerk (Ad Space Clerk), Back Order Clerk, Blood Bank Credit Clerk, Blood Bank Order Control Clerk, Catalogue Clerk, Classified Ad Clerk (Classified Advertisement Clerk), Classified Ad Taker (Classified Advertisement Taker), Clerical Order Filler
Technology/Skills
Microsoft Excel, Microsoft Office software
Tools Used
Belt diverters, Conveyer belts, Copy machines, Credit card authorization software, Electronic cash registers, Laser facsimile machines, Multiline telephone systems, Personal computers, Printing calculators
Tasks
- Obtain customers' names, addresses, and billing information, product numbers, and specifications of items to be purchased, and enter this information on order forms.
- Inform customers by mail or telephone of order information, such as unit prices, shipping dates, and any anticipated delays.
- Receive and respond to customer complaints.
- Verify customer and order information for correctness, checking it against previously obtained information as necessary.
- Check inventory records to determine availability of requested merchandise.
Personality
Attention to Detail, Stress Tolerance, Cooperation, Integrity, Self-Control, Dependability, Social Orientation, Concern for Others, Adaptability/Flexibility, Initiative
Certifications, Licenses, or Training
Certifications (CareerOneStop) Certifications (MyNextMove) Licenses Training
More Details About this Occupation
Helpful Resources
CareerOneStop
CareerOneStop is sponsored by the U.S. Department of Labor, Employment, and Training Administration. It’s a one-stop shop for career exploration, training, and jobs. There is also a Skills Matcher available.
PathFinder
An online career planning tool to help Michigan residents get high-quality, in-demand degrees, and credentials.
MyFuture
Helps young adults plan their next steps in life by bringing together the most recently available information about colleges, careers, and military service opportunities.
Creative Ladder
Creative Ladder is a 501(c)(3) nonprofit that works to make creative careers more accessible and inclusive.