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Dispatchers, Except Police, Fire, and Ambulance in Battle Creek, Michigan

Schedule and dispatch workers, work crews, equipment, or service vehicles for conveyance of materials, freight, or passengers, or for normal installation, service, or emergency repairs rendered outside the place of business. Duties may include using radio, telephone, or computer to transmit assignments and compiling statistics and reports on work progress.

Career Projections for Battle Creek, Michigan

Dispatchers, Except Police, Fire, and Ambulance on average make:
$47,840 ($23.00/hour).

The number of positions in Battle Creek, Michigan are:
57
and by 2028 that number is projected to:
increase to 58.

We predict that due to job growth or retirements there will be approximately:
5 every year.

The typical education needed to enter this job is:
a high school diploma/GED.

The typical training needed after hire is:
long-term on-the-job training.

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Other Job Titles

Aircraft Dispatcher, Airplane Dispatch Clerk, Auto Service Dispatcher (Automotive Service Dispatcher), Automobile Rental Dispatcher, Bus and Trolley Dispatcher, Bus Dispatcher, Bus Starter, Cab Starter, Cab Station Attendant, Car Dispatcher

Technology/Skills

Microsoft Excel, Microsoft Office software, Microsoft Outlook

Tools Used

Call management systems CMS, Centralized traffic control units, Desktop computers, Dispatch servers, Job dispatch and vehicle tracking systems, Mobile data terminal MDT equipment, Mobile radios, Multi-line telephone systems, Personal banking chamber PBC telephones, Personal computers

Tasks

  • Schedule or dispatch workers, work crews, equipment, or service vehicles to appropriate locations, according to customer requests, specifications, or needs, using radios or telephones.
  • Arrange for necessary repairs to restore service and schedules.
  • Relay work orders, messages, or information to or from work crews, supervisors, or field inspectors, using telephones or two-way radios.
  • Confer with customers or supervising personnel to address questions, problems, or requests for service or equipment.
  • Prepare daily work and run schedules.

Personality

Stress Tolerance, Attention to Detail, Dependability, Leadership, Cooperation, Integrity, Adaptability/Flexibility, Initiative, Analytical Thinking, Self-Control

Certifications, Licenses, or Training

Certifications (CareerOneStop)   Certifications (MyNextMove)   Licenses   Training

More Details About this Occupation

More Details at O*NET Online


Helpful Resources

CareerOneStop

CareerOneStop is sponsored by the U.S. Department of Labor, Employment, and Training Administration. It’s a one-stop shop for career exploration, training, and jobs. There is also a Skills Matcher available.

CareerOneStop

PathFinder

An online career planning tool to help Michigan residents get high-quality, in-demand degrees, and credentials.

PathFinder

MyFuture

Helps young adults plan their next steps in life by bringing together the most recently available information about colleges, careers, and military service opportunities.

MyFuture

Creative Ladder

Creative Ladder is a 501(c)(3) nonprofit that works to make creative careers more accessible and inclusive.

Creative Ladder