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Insurance Claims and Policy Processing Clerks in Battle Creek, Michigan

Process new insurance policies, modifications to existing policies, and claims forms. Obtain information from policyholders to verify the accuracy and completeness of information on claims forms, applications and related documents, and company records. Update existing policies and company records to reflect changes requested by policyholders and insurance company representatives.

Career Projections for Battle Creek, Michigan

Insurance Claims and Policy Processing Clerks on average make:
$37,440 ($18.00/hour).

The number of positions in Battle Creek, Michigan are:
32
and by 2028 that number is projected to:
decrease to 31.

We predict that due to job growth or retirements there will be approximately:
3 every year.

The typical education needed to enter this job is:
a high school diploma/GED.

The typical training needed after hire is:
long-term on-the-job training.

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Other Job Titles

Agency Service Representative (Agency Service Rep), Billing and Insurance Coordinator, Cancellation Clerk, Claims Adjudicator, Claims Analyst, Claims Assistant, Claims Associate, Claims Clerk, Claims Coordinator, Claims Customer Service Representative (Claims CSR)

Technology/Skills

Microsoft Excel, Microsoft Office software, Microsoft Outlook

Tools Used

10-key calculators, Desktop computers, Dictation machines, Personal computers

Tasks

  • Prepare insurance claim forms or related documents, and review them for completeness.
  • Calculate amount of claim.
  • Post or attach information to claim file.
  • Transmit claims for payment or further investigation.
  • Contact insured or other involved persons to obtain missing information.

Personality

Attention to Detail, Dependability, Integrity, Cooperation, Self-Control, Concern for Others, Independence, Stress Tolerance, Initiative, Achievement/Effort

Certifications, Licenses, or Training

Certifications (CareerOneStop)   Certifications (MyNextMove)   Licenses   Training

More Details About this Occupation

More Details at O*NET Online


Helpful Resources

CareerOneStop

CareerOneStop is sponsored by the U.S. Department of Labor, Employment, and Training Administration. It’s a one-stop shop for career exploration, training, and jobs. There is also a Skills Matcher available.

CareerOneStop

PathFinder

An online career planning tool to help Michigan residents get high-quality, in-demand degrees, and credentials.

PathFinder

MyFuture

Helps young adults plan their next steps in life by bringing together the most recently available information about colleges, careers, and military service opportunities.

MyFuture

Creative Ladder

Creative Ladder is a 501(c)(3) nonprofit that works to make creative careers more accessible and inclusive.

Creative Ladder